One of the fascinating challenges we face today is to understand how technology will shape the way we work, live and communicate. The velocity at which technology is evolving implores us to be aware of the trends that will shape our industry or create new business models.
Though there is a profound uncertainty around the development, adoption and success of some of these emerging technologies, their relevance and intertwinement across all sectors imply that we need to work together with the industry and have a better understanding of these emerging trends.
We are pleased to bring to you a series of talks that will focus on some of these trends.
Very often, we are too absorbed by immediate actions and caught in non-disruptive thinking that we are unable to innovate. It is important for us in the tech industry to have a shared understanding if we are to collectively shape our future. This is why we are opening the talks to external speakers and external attendees to come to Genesys Daly City HQ and have a comprehensive and shared view on new technologies, market trends and best practices.
We look forward to have the community joining us in Daly City to learn, network and contribute to this program.
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises.
Opinions expressed by our speakers are not necessarily the opinions of Genesys.
Address: 2001 Junipero Serra Blvd #600, Daly City, CA 94014 - 7th Floor - Cafe G
Contact: +1 (650) 466-1100